All sales are final unless agreed by us, in writing, before purchase.
At our discretion, we may allow unopened items to be returned. \rIf we do authorize a return of an unopened item, a 20% restocking charge will be deducted from your refund.
Shipping charges are not refundable.
No returns will be accepted after 30 days.
Home trial of equipment:
If you are looking to try any of our product(s) in your system before making a purchase decision, you must make this clear to us before we ship the product(s) to you.
If we agree to allow a home trial of our product(s), your invoice will clearly state that a home trial will be allowed until a specified date.
Sales will become final if our product(s) are not returned by the date specified on your invoice.'